Terms of service

Terms of Service

Last updated: May 22, 2026

Welcome to Laeneer. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to these Terms.

1. General Information

Laeneer sells electronic beauty essentials including, but not limited to:

  • Electric toothbrushes

  • Facial electric masks

  • Beauty and personal care devices

We reserve the right to update, modify, or replace these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian

  • The information you provide is accurate and complete

  • You will not use our products for unlawful purposes

3. Products & Pricing

We strive to ensure all product descriptions, images, and prices are accurate. However, we do not guarantee that all information will always be error-free.

We reserve the right to:

  • Correct pricing errors

  • Modify or discontinue products without notice

  • Refuse or cancel orders if necessary

4. Orders & Payments

When placing an order, you agree that:

  • All billing and shipping information provided is accurate

  • Payments must be completed before orders are processed

  • We may cancel suspicious or fraudulent orders

Accepted payment methods will be displayed during checkout.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier delays, or unforeseen circumstances.

We are not responsible for delays caused by:

  • Courier services

  • Customs processing

  • Incorrect shipping information provided by customers

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

For hygiene and safety reasons, used personal care electronic products may not qualify for returns unless defective.

7. Product Use & Safety

Customers must use products according to the provided instructions.

We are not liable for:

  • Misuse of products

  • Improper handling

  • Allergic reactions or skin sensitivities

  • Damage caused by unauthorized modifications

If irritation or discomfort occurs, discontinue use immediately.

8. Intellectual Property

All website content, including logos, text, graphics, images, and product descriptions, belongs to Laeneer and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Laeneer shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or data

  • Damages arising from the use or inability to use our products or website

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled according to our Privacy Policy.

We do not sell customer information to third parties.

11. Prohibited Uses

You may not use our website:

  • For illegal activities

  • To spread malware or harmful code

  • To violate intellectual property rights

  • To interfere with website security or operations

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of South Africa.

13. Contact Information

If you have questions about these Terms, please contact us:

Laeneer
Email: laeneer@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM